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Sienna E-News:  A Bi-Weekly Electronic Newsletter for Residents; Thursday, July 2, 2020; 5:29pm.

July 4th Fireworks Spectacular

The Association is once again hosting the July 4th Fireworks Spectacular on Saturday, July 4, 9 p.m. - just with a few changes.  Residents will not be able to gather at the hill for the traditional concert and festivities, but instead are encouraged to watch the show from their cars or homes (show will be launched from corner of Waters Lake Blvd. and Sienna Parkway).  Residents can also enjoy the musical accompaniment portion of the show by downloading the SkyWonder Pryotechnics app - free and available through the Apple App Store and the Android Play Store.  

Unfortunately, due to county restrictions related to new governmental orders, we will not be hosting food trucks for drive-through, contactless pickup.  However, as always, we encourage you to support our community restaurants and businesses for your July 4th celebration needs.  Have fun & be safe!

As A Reminder…Individual Fireworks Are Prohibited

Per Sienna’s deed restrictions, individual fireworks are prohibited within the community.  Please be respectful of your neighbors and families and follow deed restrictions.  Texas law does allow fines to be assessed related to violation of this deed restriction.

Sienna App Update on Monday = Streamlined Process!

The Sienna app will push feature updates to all registered users on Monday, July 6.  This update will  streamline the waiver portion of the reservation process only requiring users to sign the waiver once for the remainder of the season; add capacity notification tabs that will be visible when making reservations; extend waitlist notification on screen.  This update will not affect operations and no down time will be necessary, however, all resident users are asked to be sure to update their app to the most recent version prior to Monday morning. 

Club Sienna Water Park and Steep Bank Pool Open Next Week!

On Tuesday, July 7, both the Club Sienna Water Park and the Steep Bank pool open for resident use.  As with all other community pools, capacity and time limits are in place, and residents must reserve time at the pools in advance (no walk ups).  Reservation/passes for Tuesday time slots for these pools will open on Monday morning, July 6, through the Sienna app. The app is free and can be found in both the Android Play Store and the Apple App Store.  Residents must show their confirmation email, passes and Sienna ID at the gate.  

We’ve received a few consistent questions and hopefully these answers help:
•    How long before I receive approval for the app?  It can take up to 72 hours for resident verification and approval; however, most requests are being processed within 24 hours.  
•    How far in advance can reservations be made? Reservations can be made 48 hours in advance.  If you do not see a time slot listed for the pool of your choice, the pool is either closed, or has hit capacity for that period of time.
•    Why can’t I increase the number of people in my group? This happens when there is very limited capacity left at a pool.  If, when pushing the + symbol on the group screen the number does not increase, there is no more room in that timeslot.
•    I made a reservation and can see the ‘passes’ in my app, but didn’t receive a confirmation email. If you received a confirmation notice when you made your reservation, you should receive an email confirmation within 5 – 10 minutes sent to your indicated email address.  If not, please check your SPAM folder.  
•    I’ve been waitlisted, when will I know if my reservation has been approved? If reservation spots open up, you will receive a push notification an hour prior to your requested reservation time.

Reserving Time at the Pools: A Quick “How To”

1.    In your Sienna app, go to Menu (three little bars at top left corner) and select your pool choice.
2.    Each reservation requires a waiver (after Monday, July 6, you will only need to acknowledge and sign the waiver once for the remainder of the season). View and respond to the prompt before continuing.  An electronic signature on the waiver is required before submitting your reservation request. Note – some waivers download to your phone, open and view and then sign waiver.
3.    View available timeslots for the desired pool, select the timeslot choice that you wish to schedule, then click Select This Pass to complete your reservation. If spots are available, you will see a pop up on your screen confirming reservation.  You will also receive a confirmation email with 5 – 10 minutes.
4.    View confirmed passes from the Sienna home page > My Passes button. You must show your confirmation email and your Passes at the pool gate to enter the pool.
5.    Push notification reminders for entry and exit will be sent to your device 10 minutes prior to your start time and 10 minutes prior to your end time.  

You will be waitlisted if the timeslot is full. If a cancellation is processed, you will be automatically confirmed and notified via push notification.  If you need to cancel a reservation, please do so as soon as possible so one of your Sienna neighbors can use it.  

Other changes at the pools this year include:
•    All pool furniture is removed.  Residents can bring their own if desired.
•    Everyone has to practice social distancing while on the deck and in the water.  Please do not show up for your reservation any sooner than 10 minutes prior.  
•    Showers inside the restrooms, if applicable, will be closed; however external showers remain available
•    While using restrooms, social distancing is required
•    The water fountain and vending machines will not be available

Please refer to the Supplemental Pool Rules which are attached to this E-News.  For assistance or issues, please contact the Association at 281/778-0778 or email customerservice@clubsienna.com.  

Need Help Getting Back into Fitness?

Alright, we admit it – some of us may have put on a few pounds while social distancing – what about you?  The good news is that the Brushy Lake Fitness Center (BLFC) and the Sawmill Lake Fitness Center (SLFC) are open and ready for you to hit the fitness trail again.  Both Fitness Centers are currently operating at 50% capacity; hours for both are Monday – Saturday, 7 a.m. – 7 p.m., closed Sunday for deep cleaning.   The Fitness Centers will also be closed this Saturday, July 4, for the Independence Day holiday, reopening on Monday, July 6, at 7 a.m. Residents are reminded per government orders, they must wear face masks when entering the fitness centers.

Due to rising COVID cases, the starting date for fitness classes and water aerobics has been delayed.  Staff hopes to be able to begin classes in mid-July.  

Looking to Schedule a Party?

The Association is once again taking rental requests for the Sawmill Lake Club and Club Sienna (available after August 1).  To streamline the reservation process, the Association has partnered with Facilitron, a custom facility use site– allowing residents to submit a reservation request at any time, online.  Residents can view and request all facility rental information at: facilitron.com/sienna77459.  

Although the process of requesting/approval/management of facility use is now digital, what’s implemented on Facilitron, remains the same as dictated by the Association’s board approved policies on facility use. If you have questions about the Facilitron reservation system or facility rentals, email rentals@clubsienna.com.  The Association’s administrative staff makes final decisions on all facility use requests.

July 4th Holiday Hours

The Association is closed tomorrow, Friday, July 3, in recognition of the July 4th Independence Day holiday.  Regular hours will resume on Monday, July 6, at 8 a.m., with staff working remotely.

Brushy Lake Fitness and Sawmill Lake Fitness Centers are both closed on Saturday, July 4th, reopening on Monday, July 6, at 7 a.m.  

Happy Birthday, America!


Sienna E-Blast:  Sienna App Maintenance Scheduled for Monday, June 29 - Tuesday, June 30; posted Friday, June 26


There is a maintenance period scheduled for the Sienna app beginning  midday Monday, June 29. The reservation/pass system will be unavailable during this time; however, the app will continue to be available to view existing reservations/passes in place and other app information. We will send a push notification reminder on Monday and again when the system is back online (anticipated to be Tuesday, June 30).  As part of this maintenance period, updates to the app will be instituted, including to the waiver acknowledgement process.  

During this time period, Sienna app users are encouraged to update their app, making sure to opt in for push notifications.  Any reservations in place for June 29 and June 30 will still be viewable and accessible under Passes.  


Sienna E-News: A Bi-Weekly Electronic Newsletter for Residents; Friday, June 19, 2020

Pool Season is Here!

Pool season is here and we’ve enjoyed seeing all of the smiling faces enjoying our community pools.  This week Brushy Lake, Sienna Springs Resort, and Sawmill Lake opened to limited capacity; Club Sienna Water Park and Steep Bank pools will open Tuesday, July 7.  Due to governmental orders related to COVID-19, current capacity is restricted to 50%.  This means that residents will need to reserve a pool time through the app, “Sienna. The app is free and can be found in both the Android Play Store and the Apple App Store.
 
We’ve heard a few consistent questions and hopefully these answers help:

•    How long before I receive approval for the app?  It can take up to 72 hours for resident verification and approval; however, most requests are being processed within 24 hours.  

•    How far in advance can reservations be made? Reservations can be made 48 hours in advance.  If you do not see a time slot listed for the pool of your choice, the pool is either closed, or has hit capacity for that period of time.

•    Why can’t I increase the number of people in my group? This happens when there is very limited capacity left at a pool.  If, when pushing the + symbol on the group screen the number does not increase, there is no more room in that timeslot.

•    I made a reservation and can see the ‘passes’ in my app, but didn’t receive a confirmation email. If you received a confirmation notice when you made your reservation, you should receive an email confirmation within 5 – 10 minutes sent to your indicated email address.  If not, please check your SPAM folder.  

•    I’ve been waitlisted, when will I know if my reservation has been approved? If reservation spots open up, you will receive a push notification an hour prior to your requested reservation time.

Reserving Time at the Pools: A Quick “How To”
1.    In your Sienna app, go to Menu (three little bars at top left corner) and select your pool choice.
2.    Each reservation requires a waiver. View and respond to the prompt before continuing.  An electronic signature on the waiver is required before submitting your reservation request. Note – some waivers download to your phone, open and view and then sign waiver.
3.    View available timeslots for the desired pool, select the timeslot choice that you wish to schedule, then click Select This Pass to complete your reservation. If spots are available, you will see a pop up on your screen confirming reservation.  You will also receive a confirmation email with 5 – 10 minutes.
4.    View confirmed passes from the Sienna home page > My Passes button. You must show your confirmation email and your Passes at the pool gate to enter the pool.
5.    Push notification reminders for entry and exit will be sent to your device 10 minutes prior to your start time and 10 minutes prior to your end time.  

You will be waitlisted if the timeslot is full. If a cancellation is processed, you will be automatically confirmed and notified via push notification.  If you need to cancel a reservation, please do so as soon as possible so one of your Sienna neighbors can use it.  

Other changes at the pools this year include:
•    All pool furniture is removed.  Residents can bring their own if desired.
•    Everyone has to practice social distancing while on the deck and in the water.  Please do not show up for your reservation any sooner than 10 minutes prior.  
•    Showers inside the restrooms, if applicable, will be closed; however external showers remain available
•    While using restrooms, social distancing is required
•    The water fountain and vending machines will not be available

Please refer to the Supplemental Pool Rules which are attached to this E-News.  For assistance or issues, please contact the Association at 281/778-0778 or email customerservice@clubsienna.com.  

Celebrate Father’s Day with A “Drive Through” Truck N Munch!

What better way to celebrate Dad than with some great food?! The Association is ‘hosting’ a drive through, contactless Truck N’ Munch on Saturday, June 20, 12 – 3 p.m., at the Club Sienna lot (9600 Scanlan Trace).  

We’re showcasing two of our most popular trucks:  American Lobster Seafood and Uncle Louie G’s Italian Ices & Ice Cream.  Pre orders are accepted. Both trucks will be offering contactless pick up. American Lobster & Seafood is accepting pre-orders from now until Saturday at 10 a.m. (for pickup on Saturday).  Details below:

American Lobster & Seafood: americanlobsterseafood.com 
Call 281/964-5059 to place your order.  You will be notified when to pick up.
Uncle Louie G’s website and to order: unclelouieghtx.com

July 4th – We’re Lighting Up the Sienna Sky!

The Association is once again hosting the July 4th Fireworks Spectacular on Saturday, July 4, 9 p.m. - just with a few changes.  Residents will not be able to gather at the hill for the traditional concert and festivities, but instead are encouraged to watch the show from their cars or homes (show will be launched from corner of Waters Lake Blvd. and Sienna Parkway).  Residents can also enjoy the musical accompaniment portion of the show by downloading the SkyWonder Pyrotechnics app (available through the Apple App Store and the Android Play Store).  

In addition, Staff is working with several food trucks to offer contactless pickup for those who wish to enjoy a take-out dinner.   In the event of rain, the fireworks will be launched on July 5.  Watch for upcoming Food Truck information on the Sienna Associations Facebook page and in future E-News.  

Youth Summer Camps!

The Association is excited to announce the return of our popular youth summer camps – both virtually/online, and beginning in July, onsite at Club Sienna.  Whether your child likes fine arts or math and science, we’ve got a camp for them.  In addition, we’re also offering 2 more junior tennis camps this summer in July.  Visit Siennanet/REGISTER or etrak-sw1.com/etrak/cp?org=61&origin=http://www.siennanet.com   

Virtual BINGO is Back!!

 We had such a great turn out last month that we decided to do it again (and yes, we are playing for prizes)! Join us this Wednesday, June 24 at 6 p.m. for a night of friends, fun and BINGO! All ages are welcome and a registration is required.

Register to receive the Zoom meeting link & password by June 24, at 2 p.m. Please note, the registration will be closed after 2pm. You must register before this time to play. To register: form.jotform.com/shanelle87/virtual-bingo-2
More information, including the link to download your cards is available on the Sienna Associations Facebook page.

Need Help Getting Back into Fitness?

Alright, we admit it – some of us may have put on a few pounds while social distancing – what about you?  The good news is that the Brushy Lake Fitness Center (BLFC) and the Sawmill Lake Fitness Center (SLFC) are open and ready for you to hit the fitness trail again.  Even better?  Jazzercise, personal training and fitness classes are also back!  Triple bonus – water aerobics begins, Tuesday, July 7.  

To check schedules and/or to register for classes, including Water Aerobics, call BLFC at 281/778-3488.  Both Fitness Centers are currently operating at 50% capacity; hours for both are Monday – Saturday, 7 a.m. – 7 p.m., closed Sunday for deep cleaning.  

Looking to Schedule a Party?

The Association is once again taking rental requests for the Sawmill Lake Club and Club Sienna.  To streamline the reservation process, the Association has partnered with Facilitron, a custom facility use site– allowing residents to submit a reservation request at any time, online.  Residents can view and request all facility rental information at: facilitron.com/sienna77459.  Although the process of requesting/approval/management of facility use is now digital, what’s implemented on Facilitron, remains the same as dictated by the Association’s board approved policies on facility use.

If you have questions about the Facilitron reservation system or facility rentals, email rentals@clubsienna.com.  The Association’s administrative staff makes final decisions on all facility use requests.

Parks, Playgrounds & Sawmill Lake Splash Pad are Open!

Sienna’s numerous parks and playgrounds as well as the Sawmill Lake Splash pad are open for use.  All are open sun up until sundown, with the water for the Splash pad being on from 9 a.m. – 6 p.m.

Early Info on COVID Expenses and Where Assessment Dollars Go

There has been some online “chatter” related to how assessment dollars are used and how much of those dollars go toward amenities – specifically, the pools, fitness centers, and tennis courts that were closed due to governmental orders and CDC guidelines during the current pandemic (COVID-19).  While expenses related directly to COVID have not been finalized (unanticipated cleanings, disinfectants, materials, programming, signage, etc.), the Association felt it important to share preliminary data with residents. A detailed explanation and graphic was attached to this email for residents’ information is located under Residential News (link off of this page).

June 2020 Residential Newsletter Available Online 

To view the June 2020 Residential Newsletter online, click:  flipsnack.com/8BA779F6AED/june-20/full-view.html or visit the Siennanet Welcome Page and choose the Residential News link.

Sienna Parkway Road Closure

The southern portion of Sienna Parkway from Waters Lake Boulevard (South) to FM 521 (in Sawmill Lake Village will be closed beginning Wednesday, June 24 – Saturday, June 27 for repair work/replacement (weather permitting).  Residents are asked to plan accordingly.


Sienna E-Blast:  Wednesday, June 10


Pools are Opening! Reservations are Required

Initially, three pools are opening next week:  Brushy Lake and the Sienna Springs Resort Pools open Monday, June 15, and the Sawmill Lake Pool opens Tuesday, June 16.  The Association anticipates opening the Club Sienna Water Park and Steep Bank Pool on Tuesday, July 7.

Due to Government Orders limiting pool capacity to 50%, during the 2020 pool season, residents will have to make reservations to access all community pools.  This process will help Sweetwater Pools monitor capacity and will also allow us to ensure as many residents as possible can enjoy the pools throughout the summer.  Available reservations (called passes within the app) can be viewed and requested via the Sienna app. A reservation/pass is valid for the timeslot and duration indicated.

The reservation period will be for 2 hours at a time; with a 30 minute break between each reservation period to allow for supplemental cleaning at the facility.  At the end of the reservation period everyone will be required to exit the facility.  Please do NOT arrive at the facility sooner than 10 minutes before your reservation and while waiting to be let into the pool, please practice social distancing of at least 6 feet from anyone not in your group.  No one should come to the pool if they are experiencing any symptoms of corona virus as indicated by the CDC.

Residents will be able to make reservations up to 48 hours in advance.  Reservations are limited to one (1) two-hour period per day, per household, and group size will be limited to 6 persons maximum, no matter the ages within the group (an infant or toddler is still considered in group count).  Unfortunately, this means if you show up with a group larger than your reservation you will not be allowed access to the pool.  Additionally, walk-ups will not be allowed during this pool season. Residents will be also be required to show their reservation confirmation email (so be sure to hold onto it, or have it on your phone) as well as their Sienna ID to the gate attendant upon arrival at the pool. The Reservation Option will not be live prior to Saturday, June 13, so residents will not see the Reservation tab in their menu options until Saturday, June 13.   

Reservation quantities are limited per timeslot to ensure all residents adhere to the restricted occupancy limits for each amenity while maintaining social distancing. The maximum number of available reservations/passes per resident is detailed in the reservation/pass description. Residents will only see timeslots that are available per day at each pool.  

Please ensure that your Sienna app has been updated to the latest release and enable push notifications.  If you do not already have the Sienna app, it is available in both the Apple App Store and the Android Play Store free.  If a child (10 - 20 years old) within the household visits the pool independently, he/she must have the reservation on their phone and the corresponding reservation confirmation as well; so, it is important that those family members also download the app to their phone.  Children under the age of 10 must be accompanied by an adult.  It can take up to 72 hours for approval as each homeowner request is verified and validated.  

How To Reserve a Pool Time:

1.    In your Sienna app, go to Menu and select your pool choice.
2.    Each reservation requires a waiver. View and respond to the prompt before continuing.  An electronic signature on the waiver is required before submitting your reservation request.
3.    View available timeslots for the desired pool, select the timeslot choice that you wish to schedule, then click Select This Pass to complete your registration.
4.    View confirmed passes from the Sienna home page > My Passes button.
5.    Push notification reminders for entry and exit will be sent to your device 10 minutes prior to your start time and 10 minutes prior to your end time.

You will be waitlisted if the timeslot is full. If a cancellation is processed, you will be automatically confirmed and notified via push notification.  If you need to cancel a reservation, please do so as soon as possible so one of your Sienna neighbors can use utilize the timeslot.  

Other changes at the pools this year include:
•    All pool furniture will be removed; residents can bring their own if desired
•    Everyone has to practice social distancing while on the deck and in the water
•    Showers inside the restrooms, if applicable, will be closed; however external showers remain available
•    While using restrooms, social distancing is required
•    The water fountain and vending machines will not be available

Please refer to the Supplemental Pool Rules located in the resident portal under Documents/Community.

For assistance or issues, please contact the Association at 281/778-0778 or email customerservice@clubsienna.com.  


Sienna E-News:  A Bi-Weekly Electronic Newsletter for Residents; Thursday, June 4, 2020

Posted 6:00pm


New Orders

Governor Abbott amended his orders yesterday moving Texas into the 3rd phase of reopening.  These changes impact the Fitness Centers and will allow for more residents to use the facilities.  Specifically:

Fitness Centers can now operate at 50% capacity – this means that at any one time Brushy Lake Fitness Center (BLFC) may have 72 users in house and the Sawmill Lake Fitness Center (SLFC) may have 34 users in house.  BLFC and SLFC will begin following these guidelines tomorrow, Friday, June 5.

• Gloves are no longer required, but recommended.

• Hours remain 7 a.m. – 7 p.m., Monday – Saturday; closed Sunday for deep cleaning.  Please note however, that the Sawmill Lake Fitness Center will close at 6 p.m., Saturday, June 6.

Sienna IDs are required to enter the facility; no exceptions.

• Residents should still plan to bring water bottles (fountains still closed), personal towels, and exercise bands.

• Equipment will need to be cleaned in between use by the user and Risher Fitness staff.

Swim Season is Near!

The Association anticipates opening three pools for guarded hours on Monday, June 15 – Brushy Lake Pool, the Sienna Springs Resort Pool, and Sawmill Lake Pool. Current governmental orders mandate that each pool operate at 50% capacity and allow for social distancing.  These guidelines will require residents to make reservations through the community’s lifestyle app, powered by Alosant.  This app, simply named, _*Sienna,*_ is available through both the Android Play Store and Apple iStore for free.  It can take up to 72 hours for approval confirmation prior to use.   Association staff is currently working with Alosant in finalizing the reservation system.  Watch for more details in the coming week.

More Rec News

*Youth Summer Camps* – All of June’s summer camps have been cancelled.  The Association is offering a number of virtual camps beginning in late June and throughout July.  A final decision on July camps is forthcoming (based on instructor availability).  Register online for virtual camps at Siennanet/REGISTER.

*Tennis Courts* – Open for play on a reservation-only basis with a max of 4 players on any court.  To reserve a court, visit Siennanet/Lifestyle.  Bathrooms are open.

*Volleyball Courts* - Open for play; players are limited to 4.

*Community Buildings* - Association Office, Club Sienna Community Building, Sawmill Lake Club remain closed at this time. 

*Playgrounds* - Remain closed at this time as does the splash pad adjacent to the Sawmill Lake Pool remains closed.  General parks and trails continue to be open.

George Floyd

As Sienna residents are likely aware, the memorial service and funeral for Mr. George Floyd is to take place in Houston next week. Recognizing that this event may draw a large number of residents and people from surrounding communities who want to express their grief and acknowledge his life, the Fort Bend Sheriff’s department is partnering with fellow law enforcement, municipalities, and other organizations to provide a safe way for people to share this experience.  As such, residents will likely note an increase in law enforcement presence along Highway 6 and on Sienna thoroughfares, as well at the Fort Bend Annex building (next to the library).  Additionally, there may be an increase in pedestrians, so drivers are asked to stay vigilant and maintain proper speeds.   For further information, please email the FBCSO at SOCP@fortbendcountytx.gov.  

July 4th – We’re Still Going to Light Up the Sienna Sky!

The Association is once again hosting the July 4th Fireworks Spectacular on Saturday, July 4 - but with changes.  Due to COVID-19 and governmental orders and CDC guidelines, the Association has changed the nature of the event to a “drive in” fireworks show.  Residents will not be able to gather at the Amphitheater hill for the traditional concert and festivities, but instead are encouraged to watch the show from their cars or homes (show will be launched from corner of Waters Lake Blvd. and Sienna Parkway).  Residents will be able to enjoy the musical accompaniment portion of the show by downloading the SkyWonder app (available for free through the Apple iStore and the Android Play Store).  In addition, Staff is working with several food trucks to offer contactless pickup for those who wish to enjoy a take-out dinner. Staff is hoping to reschedule the annual concert to the fall.  In the event of rain, the fireworks will be launched on July 5.  Watch for more information in the coming weeks.  




Sienna E-Blast: Brushy Lake and Sawmill Lake Fitness Centers Reopen Next Week! 

May 28, 2020 02:03 pm

Brushy Lake and Sawmill Lake Fitness Centers are scheduled to open Monday, June 1!  We know many of you are anxious to get back to your fitness routines, and we’re excited to have the centers reopen.  However, there are some operational changes for residents to be aware of to help ensure adherence to governmental orders and CDC guidelines and to allow as many residents as possible to use the facilities.  

Residents will be required to sign a new waiver prior to using the fitness centers.   The following highlights these changes but please be sure to read the attached policy in its entirety.

•    Hours of Operation - Both fitness centers will now be open Monday – Saturday, 7 a.m. – 7 p.m., closed Sunday (for deep cleaning).  There will be no after hour access at Sawmill Lake for the immediate future.

•    Sienna IDs – Residents will be required to show their ID upon arrival (no exceptions).  IDs can be obtained online via Siennanet.com, choose the link "Online Submission Forms," and then choose "Sienna ID." The form will walk you through each step to upload a photo and how to process your request.  As IDs are currently mailed and delivery may take several days, residents are encouraged to request new or replacement IDs sooner than later.  

•    Capacity Levels - Per governmental orders, both facilities must operate at 25% of capacity and will be monitored by on-site fitness staff.  This may mean, based on the number of people already working out, that residents will have to wait for a bit to enter.  If this is the case, Fitness Center staff will take your phone number and text you when you can enter.  

•    Cleaning of Equipment & Centers – In addition to the normal janitorial service performed each evening, residents will need to clean and wipe down each piece of equipment after each use.  Wipes will be provided; Risher Fitness Staff will be doing additional equipment cleanings throughout the day in between uses; and on Sundays a deep, electrostatic cleaning will be done on the equipment.

•    Individual Work Out Sessions – These will be limited to one hour each day, 20 minutes per piece of equipment.  Please be respectful of this timing – it will allow as many of your neighbors as possible to enjoy the facility.  

•    Gloves - Residents must wear full-hand gloves to the wrists that cover fingers entirely while working out. Please bring your own gloves as staff will not have extras.

•    Towels & Equipment - Residents must bring their own towels, mats or exercise bands.

•    Water - Residents should bring a water bottle as drinking fountains are closed.

•    Social Distancing - Equipment has been removed or shifted to allow for social distancing of 6’ at both facilities.  

•    Masks - Per CDC guidelines, masks are recommended but are not required while working out.

•    “Signs, Signs, Everywhere are Signs” - Sounds like a song, but residents will note new signage at each facility providing additional guidelines.  

Risher Fitness staff will be on site daily to assist residents in any way necessary and to make your workout routine fun and rewarding!  Watch for additional information – including a Welcome Back video – on the Brushy Lake Fitness and Sawmill Lake Fitness Facebook pages.  Fitness classes (Yoga, Zumba, Jazzercise, etc.) are not being offered at this time as staff works to finalize details to get these popular classes back up & running.  

Risher Fitness and Association staff appreciate your patience as we work through these new processes.   We’re looking forward to seeing you soon! 


Reopening Update - Tuesday, May 19, 2020

Wow, what an unprecedented time we’ve been living in!  Hopefully, we are on the road to a new normal.  Utilizing Governor Abbott’s orders, released in stages over the last few weeks, the Association staff, contractors, and Boards of Directors have worked together to develop numerous plans that allow us to best ‘re-open’ Sienna – not only in terms of operations, but also with consideration of the financial implications related to governmental orders/mandates and CDC guidelines.  These orders and guidelines dictate how we are to move forward in offering recreational programs and camps, opening of amenities and facilities, hosting of events and require a great deal of planning and preparation.  The Associations’ appreciate the community’s support as we work through these continually changing processes.

Youth Summer Camps – The most recent orders allow for youth summer camps to begin operations on May 31.  Introduced in March newsletter, the Associations’ 2020 ‘Funderful” Summer Camps Program offers a wide variety of activities – from the arts & sciences to athletics - designed to appeal to kids of all ages and interests.  Now that the ‘go ahead’ has been given to host these annual camps, Staff is working to confirm instructors availability and that guidelines can be met.  Register online for camps Siennanet/REGISTER. Click here to see this year's camp offerings (some information may be subject to change).  

Fitness Centers – Sienna’s Brushy Lake and Sawmill Fitness Centers are anticipated to open June 1, pending final Board approval of supplemental rules.  While this is exciting news for many, re-opening requires significant changes in operations including but not limited to: implementation of new temporary rules and guidelines related to 25% use capacity limits, social distancing, supplemental signage and waivers, relocation of equipment, cleanings between users, regular sanitizing of sites, and the overall management of the fitness centers.

Residents who wish to work out at the centers will need to bring their Sienna IDs as always, but will also be required to make some adjustments to their regular work-out routine:  gloves covering all fingers and the entire hand to the wrist are required to be worn during workouts and participants must bring their own towels and filled water bottles (drinking fountains will be closed).  Fitness Center staff will be monitoring capacity closely which may result in residents experiencing wait times to enter based upon limits.  As we move closer to the June 1 opening, specific details related to revised hours, rules, and operations will be communicated to residents.

Pools - At this time, the Association anticipates opening three pools initially – the Sienna Springs Resort Pool, the Brushy Lake Pool and the Sawmill Lake Pool.  It is anticipated that the Resort Pool and Brushy Lake Pool will open June 15, pending Board approval of rules, availability of lifeguards and supplemental signage.  Staff is hopeful that the Sawmill Lake Pool may open sooner than June 15, on a swim at own risk basis (no lifeguards on duty).   Due to COVID-19 and social distancing guidelines, our pool contractor has not been able to get new lifeguards trained as per normal – which is significant for Sienna as nearly 50% of the community’s lifeguards are new hires each year.  Therefore, the start of Sienna’s regular pool season has shifted by approximately two weeks to allow time to get as many lifeguards on hand as possible.  Just like the Fitness Centers, pools will operate much differently this summer, requiring residents to modify their pool usage and experience.  

The Governor’s mandate of a 25% capacity of normal operating limits at pools and use of social distancing measures, as well additional cleanings as recommended by our contractor, will drastically alter how the Association and our contractor will manage the pools in the coming months.  The question has been how to best address capacity/use requirement and be fair to as many residents as possible?  

After evaluating several options, the Association is implementing a reservation system that will include limiting how long residents can stay at the facility, how many folks can be in a group, and the frequency in which individuals may be able use the pool.  Development of this reservation system is currently in process and will be rolled out through the Associations’ lifestyle app, Sienna. It is anticipated to be ready in approximately 2-3 weeks (crews are rapidly working on this project).  Residents who wish to visit the pools this summer – especially in the early stages – will be required to make a reservation through this app.  Residents will only have access to pools if a reservation has been made, is confirmed upon arrival at the pool, and the corresponding Sienna ID is provided.  The Sienna app works on iPhones or android phones and is available in both the Apple Store and Google Play Store and is free. Residents are encouraged to download this app now (if you have not already done so) to ensure that it is ready for your use.  More details on the reservation system will be communicated as we move closer to our anticipated opening date(s).  

Finally, current orders also detail that ‘interactive amusement elements’ should be avoided, which means that water features (slides, play structures, diving boards) will not be available as the pools open, nor will pool furniture be available for use (residents are welcome to bring a small/camping style chair for personal use).  The Association is hopeful that as we move through the summer, additional pools can be brought online and new guidelines will allow waters features to reopen.  While “pool life” in Sienna will be a different experience this summer, we are excited to be able to open the pools in a few weeks.

Tennis Courts – Open for play on a reservation-only basis with a max of 4 on any court.  To reserve a court, visit Siennanet/Lifestyle.  Bathrooms at the courts will be open beginning June 1.

Volleyball Courts - Open but play should be limited to a max of 4 individuals.

Community Buildings - Association Office, Club Sienna Community Building, Sawmill Lake Club remain closed at this time.

Playgrounds - Remain closed at this time as does the splash pad adjacent to the Sawmill Lake Pool remains closed.  General parks and trails continue to be open.

Sienna IDs 

New residents and current residents who need a Sienna ID (or a replacement ID) can request those online via Siennanet/Online Forms and IDs will be mailed.  Residents are asked to plan ahead when requesting ID cards as USPS can take up to several days.  

Upcoming Board Meetings

The Sienna Residential Association (SRA) and the Sienna Community Association (SCA) Boards of Directors are scheduled to meet virtually next Tuesday, May 26 (SRA at 9 a.m., SCA at 1:30 p.m.).  Detailed agendas and further information will be posted on Siennanet and distributed via email on Thursday, May 22.  

Turf Repair at the Amphitheater Hill

Beginning Tuesday, May 26, a significant portion of the Amphitheater hill will be roped off and closed for turf repair. The area will be closed to use for approximately 30 days in hopes that it can return to healthy, green turf for future events.  

Stay In Touch & Engaged

The Association has been encouraged to ‘see’ residents stay in touch and engaged with each other and with Staff, even if not in person.  Whether participating in virtual events and online activities or fitness classes through our Facebook pages, submitting online modification applications (lots of fun things being done at properties this year!), or checking out updates on Siennanet, you’ve been busy.  The best part – these tools are all easy to access.  If you haven’t checked them out – do so now! 

Siennanet (www.siennanet.com) – Information on life in Sienna! To get us all through this time, regular updates will be placed on the Welcome Page/Landing and within the Residential News link (located on the Welcome Page).

Sienna – The Sienna app provides a complete overview of events, classes, leagues, fitness and more.  To access this app, download from your app store.

Report It  -  Allows residents to report deed restriction concerns/issues and maintenance and operations issues anonymously to the Association.  To access this app, visit www.reportit.com or text Sienna to 63975 for a link.  

Sienna Associations, Sienna Recreation, Brushy Lake and Sawmill Lake Fitness – Facebook pages with community info and recreation updates.

Have a great Memorial Day weekend.






The Sienna Associations (also known as the Association), are here for you. Collectively, the Associations include the Sienna Residential Association (SRA) - for residents living in one of the original six villages (Anderson Springs, Bees Creek, Shipman's Landing, Steep Bank East, Steep West and Waters Lake -  and the Sienna Community Association (SCA) for residents living in the village of Sawmill Lake.  The Associations' also include commercial property associations and foundations.  

The Association Office is located on-site  at the Club Sienna Recreation Complex, 9600 Scanlan Trace (corner of Sienna Parkway and Scanlan Trace). Sienna Plantation is unique in that its residential Associations are managed on-site, something not every community can boast.

The benefits of on-site management are many . . . prompt response to questions, firsthand awareness of community issues, closer interaction with service providers and more availability for inspections, to name a few. On-site management allows staff and residents to develop a real trust, with greater residential involvement and staff response.

The Associations' primary responsibilities include protecting and enhancing property values, maintaining common areas, enforcing deed restrictions, and providing lifestyle opportunities. 

Residents can contact staff members through personal visits, telephone (281/778-0778) or via email.


The Board members and residents of our Associations know our community is more than just a place to live – it’s a place to call home. Whether you’ve recently moved in, are a long-time resident, or are looking for the perfect place to move, we invite you to navigate through this website to learn more about our community. Thanks for stopping by!


TownSq - Sienna

Download the app or visit the TownSq to:

  • Review your account balance
  • Submit architecture requests
  • Book common areas and amenities
  • Contact the board or your management team
  • Get up-to-date community news and events